UGANDA, Kampala | Real Muloodi News | A recent report from the World Bank has revealed that a significant portion of Uganda’s five-star hotels are concentrated in Kampala, the capital city.
According to the report, Kampala is home to 60 per cent of the country’s five-star hotels and 64 per cent of its four-star hotels.
The concentration of high-quality hotels in the capital makes other areas in the country less attractive to tourists.
The report also highlighted the lack of diversity in hotel accommodations outside of Kampala.
For example, Fort Portal, which was designated as Uganda’s first “Tourism City” in 2022 due to its proximity to national parks and heritage sites, lacks key amenities and has only 2 per cent of the country’s four-star hotels and no five-star hotels.
Similarly, Kasese, a popular destination for tourists visiting the Rwenzori Mountains, suffers from underdeveloped and low-quality accommodations, forcing tourists to travel long distances to access activities in the mountains.
The limited availability of high-quality accommodations within Uganda’s national parks was also noted in the report.
Only three of the country’s national parks – Bwindi Impenetrable Forest National Park, Murchison Falls, and Queen Elizabeth National Park – have a significant number of hotels rated three-star and above. This limitation hinders the ability to accommodate a wide range of tourists within the parks.
Despite these challenges, the report highlighted that Uganda performed well compared to its competitors in terms of tourist satisfaction with hotel accommodations.
Tourists from the United Kingdom and the United States showed higher satisfaction levels with three-star and four-star hotels in Uganda compared to other destinations.
German and Dutch tourists tended to prefer lower-star accommodations, while American, British, and South African tourists showed a preference for higher-star luxury accommodations.
The World Bank report also identified several challenges faced by firms in the tourism sector, including skills gaps, financial constraints, limited access to technology, and regulatory issues.
Addressing these challenges is crucial for the growth and development of the tourism industry in Uganda.
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